Refund policy

Return & Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your order to request a return.

Eligibility

To be eligible for a return, the item must be:

• Unused and in the same condition as received

• In its original packaging

• Accompanied by proof of purchase

How to Request a Return

To request a return, contact us at dexyfied@gmail.com within 7 days of receiving your order.

Please do not send any item back without contacting us first. We will provide the return instructions after reviewing your request.

Damaged or Incorrect Items

Please inspect your order when you receive it. If your item is damaged, defective, or incorrect, contact us as soon as possible at dexyfied@gmail.com so we can assist you.

Non-Returnable Items

We do not accept returns for:

• Used or damaged items caused by the customer

• Items without their original packaging

• Sale items

Exchanges

If you want to exchange an item, please contact us at dexyfied@gmail.com. Exchanges are subject to product availability.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be processed through the original payment method. Please allow up to 10 business days for the refund to appear in your account, depending on your bank or payment provider.

For any questions regarding returns or refunds, contact us at dexyfied@gmail.com.